For wire transfer payments, all refunds will be issued in the form of a gift card.Ĥ. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.ģ. Once your return is received and inspected by MotoKarMax (usually within 48-72 hours of receiving), your refund will be processed and a credit will be applied to your credit card or original payment method. Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.Ģ. Claims are handled through the shipping carrier, but we will assist customers with these claims to the best of our ability.ġ. If an item arrives visibly damaged, please contact us immediately. If you absolutely need one way or the other, please contact Customer Service before placing your order.Ģ does typically take back orders, based on the availability of the item. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments. Typically packages will be left at your door and do not require a signature.
#XCLEAN EFE OR XCLEAN PLUS FULL#
Oversized items include: ramps, fairings, motorcycle stands, fenders, street and dirt bike stands, certain full exhaust systems, street and cruiser handle bars, rims, seats, etc. Oversize items will be clearly identified during the shopping process. Oversize items are currently only being shipped via Ground to the contiguous 48 US states. We are currently only shipping tires to the contiguous US 48 States. Hazardous items will be clearly identified during the shopping process. Items designated as hazardous (such as paints and chemicals) may only be shipped via ground shipping to the contiguous 48 US states. Please allow an additional 1-5 business days to process your order. Orders shipping to an International destination will ship via FedEx, DHL or UPS from either our fulfillment center in Philadelphia or Las Vegas. Virgin Islands will ship via the United States Postal Service. Territories including Puerto Rico, Guam, and U.S. Orders shipping to Alaska, Hawaii and U.S. Additionally, certain oversize items may be restricted from delivery to a PO Box depending on the policies of the receiving facility. Please contact customer service for the most accurate delivery estimates. Orders shipping to PO Boxes may require 3-5 business days processing prior to shipment in order to ensure delivery via the US Postal Service. Shipping timelines are estimates and are not guaranteed. If you select an expedited shipping method, please note that this will not reduce the lead time before the order is shipped.īusiness days are Monday-Friday Holidays, Saturday and Sunday are not included in shipping days. These items cannot ship the same day and require lead time prior to shipment. Some items will be marked "Available - expect 3-5 business days lead time prior to shipment". We utilize our best judgment in an attempt to get the products to you as quickly as possible. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. The earlier in the day the order is placed, the better the chance it will ship that day.
These products will ship same or next business day. Most products will be marked "In Stock - Ships Within 24 Hours". Items will have an availability status shown once a size/color is selected on the product page this availability status will also be shown on the shopping cart page and in your order confirmation email. We work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster. We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. We have worked with our shipping companies and integrated their shipping prices with our website for customer comfort.įor a specific delivery ETA based on the exact item(s) you want to purchase, please call us at (248) 832-2444 or message us via Chat before placing an order. Please see our International Orders page for orders shipping outside the US.
We have worked with our shipping companies and integrated their shipping prices with our website for customer comfort.
#XCLEAN EFE OR XCLEAN PLUS FREE#
Orders $149.99 and over qualify for our fast free shipping offer.
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